SoccerPapi Privacy Policy & Data Use

1. Data Controller

SoccerPapi Inc. acts as the data controller for personal information processed through our services. Contact us at [email protected] with any questions or requests.

2. Information We Collect

We collect only the data required to operate a reliable football data service:

• Usage analytics. Pseudonymous page view logs, event metrics and device characteristics for performance monitoring.
• Account data. If you create a profile or newsletter subscription, we store your email address, language preference and hashed password.
• Support messages. Content of emails or chat transcripts you send to our help desk.
• Advertising signals. Partner scripts may set cookies or device identifiers to deliver and measure non-personalised ads.

3. How We Use Information

Collected data is used to:

• Serve live scores, fixtures and saved preferences with low latency.
• Debug site defects, guard against abuse and enforce platform policies.
• Generate aggregate insights that guide product priorities and capacity planning.
• Deliver advertising to keep the core product free.
• Respond to your support enquiries.

4. Cookies and Tracking

We use first-party cookies for session management, favourite teams and localisation. Third-party advertising and analytics partners (currently Google AdSense and Google Analytics) may set additional cookies. You can control cookies through your browser settings or consent tools presented on first visit.

5. Data Sharing

We do not sell personal data. We share limited information with:

• Infrastructure vendors providing hosting, caching and error monitoring.
• Analytics providers that supply aggregate traffic reporting.
• Ad networks that display contextual placements across the site.
• Legal authorities when required to comply with applicable law, regulation or court orders.

6. Data Retention

Retention periods vary by data type:

• Web server logs: up to 12 months.
• Account records: retained while your account remains active or as necessary to meet legal obligations.
• Support tickets: up to 24 months for quality assurance.
• Aggregated analytics: may be stored indefinitely without direct identifiers.

7. Your Rights

Subject to local laws, you have the right to request access, correction, deletion or portability of your personal data. You may also object to certain processing or withdraw consent for marketing communications. Submit requests by emailing [email protected]. We respond within 30 days.

8. International Transfers

Our infrastructure and partners operate in the United States and the European Union. When data moves across borders we rely on contractual safeguards and compliance frameworks such as Standard Contractual Clauses.

9. Security Practices

We employ TLS encryption, least-privilege access controls, continuous logging and automated vulnerability checks. While no online service can guarantee absolute security, we work to mitigate risks through layered defences and third-party audits.

10. Children

SoccerPapi is not directed at children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from minors. If you believe a child has provided personal information, contact us so we can remove it.

11. Policy Updates

We may revise this policy to reflect product changes or legal requirements. Material updates will be announced in-app and the "Last Updated" date will change. Continued use of SoccerPapi after an update signifies acceptance of the revised policy.